Digital Visual Messaging (DVM) can be used by
businesses to address the data needs of their
two key constituent groups: the internal
roup, which include employees and partners, and
the external group, which is composed of
consumers. Although information is at the
heart of both applications of this technology,
the uses are quite different.
Driving the adoption of DVM is the affordable
quality of today's large-scale digital display
technologies and the rapidly changint IT
landscape. DVM is built with dynamic,
visually based imagery, PC-generated textual
data, database and Internet content, full-motion
video entertainment and more -- essentially
anything that can be displayed with a
high-performance PC. Because DVM is built,
transmitted and scheduled under programmatic
control sent though a network, it can be quickly
updated, changed or adapted to accommodate the
needs of the moment; it can even be interactive
to address the interests of the individual
audience member.
Business
Messaging
In business-to business DVM, enterprises are
leveraging the incredible growth in their IT
capabilities and communications bandwith,
allowing them to make visual business data
available to large numbersof people
simultaneously. Key applications include
visual conferencing and control-room operations.
Since the early days of NASA, high-quality
visual imagery has proven an effective means to
enable large groups to see the same data at once
in order to solve problems or create action
plans. Now this same application, which
once cost millions of dollars, is available to
businesses at a fraction of the cost for use in
situation rooms, command and control centers,
trading floors and conference rooms.
In working environments, the use of Business
Messaging has proven to:
-
Increase
critical decision-making
-
Increase the
flow of critical information to a wider
group
-
Increase
operational effeciencies
-
Minimize
operational downtime
Consumer Messaging
Though an ability to employ dynamic,
attention-getting visuals, business-to-consumer
DVM has the capability to move the
viewer/audience/customer to a desired action
more quickly, and to build predisposition toward
desired actions in the future. It also
enables the enterprise to better serve its
customers/constituents through more timely and
effective communication, education and even
entertainment. Applications may deliver
pure branding and marketing messages, serve up
useful information such as features, price and
location, or display a combination of all of the
above.
Advertising research validates the positive
business effects that accrue when Visual
Messaging employs more than just static or
conventional elements. "Size, color and
unusual treatments attract attention"*. As
related to sophisticated point of purchase
advertising, "These units generate and maintain
interest more powerfully and more compellingly
then static messages"**. Further evedence
shows: "Retailers like electronic displays (with
their color and motion), because they add
interest and excitement to the store and because
of the extra sales volume they generate"***.
In real-world situations, the use of confumer
visual messaging has proven to
-
Increase
revenue and productivity
-
Reduce time
and costs in establishing brand image
-
Speed
reaction to market shifts and competitive
moves
-
Target
specific audiences demographically
-
Minimize
printing, distribution and labor costs
-
Heighten
customer satisfaction
Digital
Visual Messaging -- enhanced by the
possibilities afforded by digital technology is
a channel of communication that opens up the
potential for business to communicate
captivating, concise, accurate, timely,
well-branded visual information to both business
and consumer populations. The use of
high-quality data for any internal business, or
external consumer purposes simply validates and
underscres what businesses have known all along.
Information, no matter who the audience may be
is enhanced and more easily absorbed by its
intended audience when it is both immediate and
visually stimulating. Regardless of how it
is applied, DVM fulfills this basic
understanding.